Delete a Ticket

Delete a Ticket

1. Navigate to My Tickets in the Sidebar Menu.

2. Locate the Ticket you wish to modify followed by selecting the Vertical Ellipsis(⋮) then Delete.

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    • Delete Ticket

      1. Navigate to Tickets in the Sidebar Menu. 2. Select the Vertical Ellipsis(⋮) next to the Ticket you wish to Delete followed by Delete. 3. Confirm Ticket deletion to complete.

    • Edit Ticket

      1. Navigate to Tickets in the Sidebar Menu. 2. Select the Vertical Ellipsis(⋮) next to the Ticket you wish to Edit followed by Edit. 3. Update Ticket details followed by Update.

    • Modify a Support Ticket

      1. Navigate to Support in the Sidebar Menu. 2. Select the Checkbox next to the Support ticket followed by the Vertical Ellipsis(⋮) then Edit. 3. Here you will be able to do the following: Toggle a ticket from Open, Close or Pending Complete ...

    • Modify a Support Ticket

      1. Navigate to Support in the Sidebar Menu. 2. Select the Checkbox next to the Support ticket followed by the Vertical Ellipsis(⋮) then Edit. 3. Here you will be able to do the following: Toggle a ticket from Open, Close or Pending Complete ...

    • Close a Support Ticket

      1. Navigate to Support in the Sidebar Menu. 2. Select the Checkbox next to the Support ticket followed by the Vertical Ellipsis(⋮) then Edit. 3. Here you will be able to do the following: Toggle the ticket from Open to Close 4. Select Update to Close ...