Device Configuration Filter
1. Navigate to Device Management in the Sidebar Menu.
2. Select the Advance Filter button (upside down triangle) to edit the Following:
- Date Filter
- Devices
- Processor
- Surcharge
- Current Version
- Assigned Version
- Pin Pad
- Status
- Merchant State
- Sub-Office
- MCC
3. Select Search to have this custom Search populated.
Related Articles
Device Error Codes
POS Error Codes Related to the device types Response Message Comments - for the Error code 016665XX VL100/ VL110 Transaction Canceled The user has cancelled the transaction. Please do the transaction again 016666XX VL100/ VL110 Transaction Timeout ...
Filter Options
1. Navigate to Transactions in the Sidebar Menu. 2. Select the Recent drop down, select Time Filter for Transactions. You can also select Show only Approved tx to remove any Declined or Reversal transactions from this list.
Filter Merchant View
1. Navigate to Merchant Management in the Sidebar Menu. 2. Select the Filter button in the middle of the Export and Action buttons. 3. Verify your Filter parameters by the following: Boarded on Owned by Merchant Type Processor Status (ALL / ACTIVE / ...
Edit Device Parameters
1. Navigate to Device Management in the Sidebar Menu. 2. Locate the Merchant's EPI followed by clicking the Vertical Ellipsis(⋮), then Edit Parameters. Edit Parameters Merchants Data Points: View important information such as EPI, store name, device ...
Filter Customer View
1. Navigate to Engage my Customer 2. Select the Filter button followed by selecting one of the following filters: All Customers Loyal Customers Lost Customers High Spenders Customer Time slot Birthday Wish Anniversary Wish